FAQ
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DO YOU OFFER DELIVERY?
Yes, for an extra charge. Be sure to add “delivery” to your cart when placing your cake order. If not, please await an email to sort out pickup details.
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CHANGES & CANCELLATIONS
You can request a change to your order by emailing heartcakesfm@gmail.com 72 hours or more before your order. For all cancellations, full refunds will be given 72 hours or more before the order is due.
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HOW FAR IN ADVANCE SHOULD I ORDER?
At least 7 days. Ideally more!
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WHAT IS THE BEST WAY TO STORE MY CAKE?
All cakes should be stored in the refrigerator prior to consumption. For American Buttercream and Swiss Meringue cakes, they’re best eaten at room temperature, so remove from the fridge about 30 minutes before consumption. For cakes with Cream Cheese Frosting, they’re best eaten cold.
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DO YOU OFFER GF OR VEGAN OPTIONS?
I can make vegan and dairy free cakes, but can’t accommodate for gluten allergies at this time.
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WHAT SIZE ARE THE CAKES?
Cakes can be purchased in 6” and 8” sizes off my website, but if you’d like to request a larger cake for a special occasion or wedding, please email me at heartcakesfm@gmail.com with your request.